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We are here to help get your vehicle back on the road again

Your Accident Guide

  1. Stay safe

  • If it’s safe to do so, move your car off the road & stay safe

  • If you require emergency services, dial 000

  • if you require emergency service call 000 

    2. Get details

  • Fill out the checklist form below with the details of the other driver, and any other drivers involved or click this link to our not at fault claim form.

  • Take pictures of the accident scene, registration plates of the other vehicles and damage to all vehicles involved in the incident.

  • Call 000 if the other driver refuses to exchange details

Shafer auto

  1. What we can provide for you

  • complete the not at fault claim for or fill in your details below

  • we will then check all of the details and once we confirm everything we can then proceed to the next step 

  • As we are authorised body repair shop we can complete all the repairs onsite for you 

  • We have a fleet of replacement vehicle which if you qualify for we can also provide for you, this means when you drop in or we collect your vehicle is its driveable we place you straight in the replacement vehicle  

Not at fault 

  1. if you have been involved in an accident and your not at fault we are here to help get your vehicle back on the road. 

  • complete the not at fault claim for or fill in your details below ​

  • contact us first to get the best advise and ensure your looked after quickly and professional

  • we will be in contact with you to provide you with the next step in getting your vehicle back on the road

Service Name

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Replacement vehicle 

  1. If your are not at fault you may be elidgible for a replacement vehicle. All you need to do is provide us all the details and we will confirm a booking with you and the best part is the costs are cover by the at fault insurance, all you need to do is 

  • provide us the details of the other driver including there insurance details by ​complete the not at fault claim for or fill in your details below ​

  • If you qualify for a Replacement vehicle we will contact you to make a booking 

Service Name

  1. This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.

Accident Details 

Please provide all details below so we can best assist you

Thank you for provide the accident details one of our friendly will be in contact with you shortly